Terms of Use


A. General Description of Document. These terms and conditions of use (“Terms of Use”) govern your use of our online interfaces and properties owned and controlled by ”True Life Meds”.

B. Conditional Use. Your acceptance of, and compliance with, these Terms of Use is a condition to your use of the Site and Services and purchase of Products. By clicking “accept,” “continue,” or “purchase,” you acknowledge that you have read, understand, and accept all terms and conditions contained within these Terms of Use. If you do not agree to be bound by these terms, you are not authorized to access or use this Site or Services; promptly exit this Site.

C. Accuracy of Information; Functionality.  Although True Life Meds attempts to ensure the integrity and accurateness of the Site and Service descriptions, other than as specifically represented in these Terms of Use, it makes no representations, warranties, or guarantees whatsoever as to the correctness or accuracy of the Site, Service descriptions, and other content on the Site. It is possible that the Site could include typographical errors, inaccuracies, or other errors, and that unauthorized additions, deletions, and alterations could be made to the Site. In the event that an inaccuracy arises, please inform True Life Meds so that it can be corrected. Information contained on the Site may be changed or updated without notice.

D. For Personal Use Only. You agree that any prescriptions that you acquire from a Provider will be solely for your personal use. You agree to fully and carefully read all provided product information and labels and to contact a physician or pharmacist if you have any questions regarding the prescription. True Life Meds fully honor patient freedom of choice.


A. Not For Emergencies. THIS SITE MAY NOT BE USED IN ANY EMERGENCY SITUATION. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD DIAL “911” IMMEDIATELY. You should not disregard or delay to seek medical advice based on anything that appears or does not appear on the Site. If you believe you have an emergency, call 9-1-1 immediately. You should seek emergency help or follow up care when recommended by a Provider or when otherwise needed. You should continue to consult with your primary care provider and other healthcare professionals as recommended. Always seek the advice of a physician or other qualified healthcare provider concerning questions you have regarding a medical condition before stopping, starting, or modifying any treatment or modification.

B. Eligibility; Site Access; Security And Restrictions; Passwords.  In order to access the Site and the Services, you represent and warrant that you are older than 18 years old. You agree to fully, accurately, and truthfully create your True Life Meds Account (“Account”), including but not limited to your name, mailing address, phone number, email address, and password. Your access to the Site may be revoked by True Life Meds at any time with or without cause.

C. No Users Under Age 18. In order to access the Site and the Services, you represent and warrant that you are older than eighteen (18) years old. If we learn that we have collected personal information from someone under the age of 18, we will promptly delete that information. If you believe we have collected personal information from someone under the age of 18, please contact us at [email protected]

Prescription Policy

A. Do I need a prescription to Purchase from True life Meds?

Yes, you need a valid prescription from a doctor to use True Life Meds. Once we’ve received your Doctor’s prescription , your medication will be delivered in 4-6 business days

If you don’t have a valid prescription or need to renew your prescription, you can not purchase Prescription drugs from truelifemeds.com

B. How do I use True Life Meds for the first time?

To use True Life Meds, you must have a valid prescription from a doctor. Search for your medication on truelifemeds.com and pay.

C. Ordering And Purchasing Of Services Or Products.

Your placement of an order does not necessarily ensure that we will accept your order. We may require additional information regarding your order if you have not provided all the information required by us to completed. We do not accept orders from dealers, wholesalers, or other customers who intend to resell items offered on our Site and NOTE: you cannot Purchase prescription drugs from trueliemeds.com without a Doctor’s Prescription.

Typographical Errors And Incorrect Pricing.  In the event a Product or Service is listed at an incorrect price due to typographical error or error in pricing information received from a third party, we shall have the right to refuse or cancel any orders placed for the Products and/or Service(s) listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we will promptly issue a credit to your credit or debit card account in the amount of the charge.